TT
Thembelihle T
1 reviews | Active since Dec 2025
08 Dec 2025, 14:17
Horrible service
I'm out of words, soo unprofessional and *********. Always lying, all the time. My package was supposed to be delivered last week Tuesday, and they kept on delaying to update their systems. The driver said they tried to call me but could not get hold of me for delivery but there was no indication of such from my end. Today they said it would be delivered, till now I am still waiting, no communication and updates from the driver.
I am sooo upset and frustrated. No remorse and no rapore exercised by agents, they just make you feel like a ticket to be finished and passed. I'm so disappointed and continue to hate this service.
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Replies (1)Fedex Express's replyOfficial
08 Dec 2025, 14:37Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's reply08 Dec 2025, 14:37
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
