NM
Nonkanyiso M

1 reviews | Active since Mar 2025

13 Oct 2025, 12:47

Horrible Service

I am writing to express my disappointment and frustration with the delivery of my recent package, which was shipped via FedEx. On [Order Date], I received a notification stating that my parcel was out for delivery on October 9, 2025. However, the package did not arrive on the designated date.

Upon contacting their customer service, I was informed that the package was hijacked. I do not believe this at all. They ruined my whole month.

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Replies (1)
Fedex Express
Fedex Express's reply13 Oct 2025, 13:05
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk