TG
Tlholo G

1 reviews | Active since Oct 2018

14 Jan 2020, 15:47

HORRIBLE SERVICE!!!!!

Why is it so difficult to get help from the call center? I arranged a collection with you yesterday, the driver should have collected in the morning, every time i call nobody talks!and they hang up after that. I am calling again now as i am typing this review and i have been put on hold for more than 5 minutes. This is my 5th time calling today.

0
Replies (1)
Fedex Express
Fedex Express's reply15 Jan 2020, 05:25
Official
Hello     
      
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                    
Regards,     
Tammy Collinge