CR
Crystal R
1 reviews | Active since Oct 2021
20 Oct 2021, 15:50
Horrible horrible service
Terrible service. Staff are ***********, they cannot get invoices done correctly. If you call the many 010 numbers, no one can help you. They got plenty of customer relations representatives but none of them know the meaning of customer service.
No one gets back to you, you have to cc every email address you can find.
FedEx you embarrass South Africa
Helpful (0)
Replies (4)0
Replies (4)
Fedex Express's replyOfficial
20 Oct 2021, 15:52Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Valdemiro Macome
Valdemiro Macome
Fedex Express's reply20 Oct 2021, 15:52
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Valdemiro Macome
Valdemiro Macome
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Crystal R's updateReviewer Update
20 Oct 2021, 15:54Don’t copy and paste the same replies to everyone. That’s actually typical of FedEx
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Crystal R's update20 Oct 2021, 15:54
Reviewer Update
Don’t copy and paste the same replies to everyone. That’s actually typical of FedEx
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Crystal R's updateReviewer Update
20 Oct 2021, 16:51Hi Lunga, as discussed please speak to Michelle Potgieter. She has all my emails
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Crystal R's update20 Oct 2021, 16:51
Reviewer Update
Hi Lunga, as discussed please speak to Michelle Potgieter. She has all my emails
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Crystal R's updateReviewer Update
21 Oct 2021, 09:56Thank you for your help
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Crystal R's update21 Oct 2021, 09:56
Reviewer Update
Thank you for your help