NM
Nwabisa M
1 reviews | Active since May 2011
12 May 2021, 12:00
Horrible customer service
Worst experience I’ve ever received from a courier company. My parcel has been with FedEx since March 2020, over a year later and I’m still following up with them. Phone calls don’t get answered, emails are ignored. I’m at my wits end with Fedex, they are truly horrible.
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Fedex Express's replyOfficial
12 May 2021, 13:40Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie
Fedex Express's reply12 May 2021, 13:40
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie