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Satish N

1 reviews | Active since Jul 2017

29 Mar 2023, 17:43

Hopeless Fedex

Absolutely bad service. We spent close to 200k on 2 orders for shipping only . We took the Priority Service and got our goods after 2 weeks both times, which is not a Priority Service. We require an International shipping service on an ongoing basis and yet Fedex does not value their clients. They refuse to charge us for a normal service after *****ing up 2 of our orders. Total lack of Customer Service. I would not recommend them , especially for their high charges and bad service. It's easy to blame everyone else down the food chain.

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Replies (1)
Fedex Express
Fedex Express's reply29 Mar 2023, 18:17
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.