Hopeless delivery service
After paying R650 for overnight express for Cape town to Durban, and having made around 15 calls to track my parcel, nothing. Not a single called returned. Even the intuitive computer system is hopeless. I am angry that all the urgency and begging got me nowhere. I will never trust them again. Despite being too late now I am still waiting for some form of communication. Disgusted.
Helpful (0)
Replies (1)0
Replies (1)
Fedex Express's replyOfficial
12 Mar 2019, 15:13Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply12 Mar 2019, 15:13
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge