Honesty is the best policy

Good Day

I would like to thank FedEx for outstanding customer service specifically relating to driver name Darren.

I had a superbalist order that was collected on the 18 December 2018.

The driver Darren came to fetch the parcel and advised me that he doesn't have any returns receipt for me. He however gave me the assurance that he was from FedEx and showed me the sms that was sent to him.

I just want to thank Darren for the honesty that he has portrayed in this regard. I personally have worked in an environment where customers return items that was bought online and when we contacted about situations like these where customers don't have a returns label of their items that they advised have been return, they basically lost their money.

Thank you to the honesty of FedEx driver Darren and for FedEx as a company in delivering exceptional service.

Regards

Zayed Peck