TK
Theon K
1 reviews | Active since Sept 2012
11 Mar 2015, 11:41
Hidden Costs: Violation of Consumer Protection Act
I bought small consumer wares online from an USA website. In the online payment process on that site, I was asked to choose either postage at US$20 or use FedEx and pay the premium of $58.25. The reason why that last amount is such an odd amount is because the \FedEx app"on the website had to calculate the whole cost for shipping a 1kg parcel to South Africa. Based on that quote"
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Fedex Express's replyOfficial
11 Mar 2015, 13:15Hello Theonk,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply11 Mar 2015, 13:15
Official
Hello Theonk,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge