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jenniferbm J

1 reviews | Active since Mar 2017

19 Apr 2022, 12:53

Held up delivery for no reason! Call center contact number does not work.

I was expecting the delivery of my aliexpress order today. However, I have noted the status of my order is held up - unable to collect payment and scheduled delivery is now pending. I paid the fedex customs and taxes invoice on the 12th of April after I was contacted to confirm my email address and sent the invoice. I used the OZOW link that was sent by Maria Moloi and sent the screenshot of the payment to her and ***.

I have been trying to contact fedex all morning to no avail.

0
Replies (1)
Fedex Express
Fedex Express's reply19 Apr 2022, 15:29
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Valdemiro Macome