aS
ahmed S

1 reviews | Active since Nov 2019

12 Nov 2021, 11:16

Held unable to collect payment

Good day

I have been requesting my invoice to make payment since 9th November 2021, I have given Innocentia the outstanding document on 8th November for the invoice to be processed, please i have been calling continously since Tuesday 9th November, how difficult is it for Fedex to send me an invoice, now my parcel is held because an invoice hasnt been supp**** to me by Fedex

0
Replies (2)
Fedex Express
Fedex Express's reply12 Nov 2021, 11:36
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
aS
ahmed S's update12 Nov 2021, 12:08
Reviewer Update
Thank You

the matter was resolved within minutes of posting this review
I wish that it wouldnt have led to a review being posted