LM
Lucas M

1 reviews | Active since Aug 2021

18 Aug 2021, 17:41

GREAT SERVICE FROM VALDOMIRO!

I am extremely buoyant with the service that Valdomiro macome from fedex provided to me in a time of desperation. I called in at 1pm regarding a parcel I needed transported from a store in sea point , Durban to myself here in Johannesburg asap as my previous courier had disappointed me yet again. I definitely was not one of the calmest or understanding clients he had dealt with . He went a mile and beyond to make sure my parcel was collected and to my surprise it was collected within in an hour from the time i called in.The good service didn’t just end there. Valdemiro got into contact with me to reassure me and involved me in every part of the process in a very professional manner. The parcel arrived at 9:30 today and i am extremely delighted and content with the service I received from Valdo .He really is representing fedex on his back.

This was my reference Q***

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Replies (1)
Fedex Express
Fedex Express's reply18 Aug 2021, 17:51
Official
Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.

Regards,
Melanie