JT
Johan T

1 reviews | Active since Jun 2017

13 Jun 2017, 13:18

Goods lost months ago yet no refund of Customs and Admin charges

<p>I would elaborate but would first like to ask whether any of the myriad of complainants ever got the contact details of the TNT CEO. I would like to give them a chance to show whether they actually are serious about business or whether the rot is from the top. Can anyone help me with a name? Many thanks.</p>

0
Replies (3)
Fedex Express
Fedex Express's reply19 Jun 2017, 12:01
Official

Dear Johan

Thank you for bringing this to our attention.

We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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JT
Johan T's update20 Aug 2017, 17:30
Reviewer Update
got a refund after 6 months thanks to Hellopeter
JT
Johan T's update20 Aug 2017, 17:30
Reviewer Update
got a refund after 6 months thanks to Hellopeter