LB
Laverne B

1 reviews | Active since Jul 2010

22 Oct 2024, 08:52

FUMING MAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DISGUSTING CUSTOMER SERVICE

FEDEX short delivered 1 of my 8 piece shipment. They are machines. And they are EXPENSIVE. I am missing one and you cannot get hold OF A HUMAN BEING TO ASK THEM WHERES YOUR MISSING PIECE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Online you can report a missing package, BUT WHEN I ENTER MY LITERAL ADDRESS IT TELLS ME ITS I.N.C.O.R.R.E.C.T. address entered!!!???!??!?!??!?! IT BLOWS MY MIND!!!! THESE ARE EXPENSIVE MACHINES AND NOW MY PACKAGE IS JUST CONFIRMED AS BEING DELIVERED EVEN THOUGH THEY SHORT DELIVERED MY ONE WHOLE PIECE!!!!??????? HOW THE HELL CAN YOU SHORT DELIVER, THE RECEIVER EVEN SAID THERE WAS A PIECE MISSING AND THE DRIVER SAID THEY'LL COME BACK!!!!!!! THEY NEVER CAME BACK!!!!!! JUST FOR THE LOVE OF G O D CAN WE NOT GET SOME HUMAN INTERACTION WHEN IT COMES TO THINGS LIKE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IM SO SICK OF THE INCOMPETENCE OF SOMETHING YOU PAYING FOR AND CANT EVEN QUERY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Fedex Express
Fedex Express's reply22 Oct 2024, 09:29
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk.