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george D
1 reviews | Active since Jul 2011
12 Feb 2025, 08:35
Full of promises ... no action
Regrettably not much has changed with FedEx. Lots of promises and no action . Account still not sorted after 7 days .. really appalling
Helpful (0)
Replies (5)0
Replies (5)
Fedex Express's replyOfficial
12 Feb 2025, 09:55Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's reply12 Feb 2025, 09:55
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
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george D's updateReviewer Update
12 Feb 2025, 10:50Just spoke to Katlego Ntobong ( still waiting for Sia to call me back from Monday - by the way ) account up to date ... account inactive due to inactivit !!! I last used them in December... seriously ?
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george D's update12 Feb 2025, 10:50
Reviewer Update
Just spoke to Katlego Ntobong ( still waiting for Sia to call me back from Monday - by the way ) account up to date ... account inactive due to inactivit !!! I last used them in December... seriously ?
Fedex Express's replyOfficial
12 Feb 2025, 14:45Dear George,
Thank you for confirming with Katleho that your query has been resolved.
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,Resolution Desk
Thank you for confirming with Katleho that your query has been resolved.
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,Resolution Desk
Fedex Express's reply12 Feb 2025, 14:45
Official
Dear George,
Thank you for confirming with Katleho that your query has been resolved.
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,Resolution Desk
Thank you for confirming with Katleho that your query has been resolved.
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,Resolution Desk
gD
george D's updateReviewer Update
12 Feb 2025, 17:54" As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns " I cannot believe this response !! I had tried this avenue , but due to all Fedex's promises I had no choice but to report it via Hellopeter . My complaints seem to be remedied quicker on this platform
gD
george D's update12 Feb 2025, 17:54
Reviewer Update
" As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns " I cannot believe this response !! I had tried this avenue , but due to all Fedex's promises I had no choice but to report it via Hellopeter . My complaints seem to be remedied quicker on this platform
Fedex Express's replyOfficial
13 Feb 2025, 10:00Dear George,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.Please rest assured that your concerns are receiving our immediate attention.We are currently reviewing your query in detail and will implement an appropriate solution as swiftly as possible.Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for choosing FedEx.
Best regards,Resolution Desk
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.Please rest assured that your concerns are receiving our immediate attention.We are currently reviewing your query in detail and will implement an appropriate solution as swiftly as possible.Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for choosing FedEx.
Best regards,Resolution Desk
Fedex Express's reply13 Feb 2025, 10:00
Official
Dear George,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.Please rest assured that your concerns are receiving our immediate attention.We are currently reviewing your query in detail and will implement an appropriate solution as swiftly as possible.Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for choosing FedEx.
Best regards,Resolution Desk
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.Please rest assured that your concerns are receiving our immediate attention.We are currently reviewing your query in detail and will implement an appropriate solution as swiftly as possible.Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for choosing FedEx.
Best regards,Resolution Desk