DT
Dianah T

1 reviews | Active since Nov 2019

23 Sept 2020, 12:48

FRUSTRATING AND DRAINING SERVICE FROM FEDEX SOUTH AFRICA

Good day,

I would never wish anyone to go through the frustrating and draining experience I have had with FEDEX. No-one has had the courtesy to give me any solid feedback regarding my package that arrived on the 3rd of September, 2020. I am beyond frustrated and out of options because the parcel was urgent and now I have missed a deadline to submit that document.

I have been phoning and emailing to find out what the delay but no-one seems to offer me concrete feedback and a solution.

What kind of business are these people running? THIS IS REALLY DISAPPOINTING.

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Replies (1)
Fedex Express
Fedex Express's reply23 Sept 2020, 12:51
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie