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Sandra N
1 reviews | Active since Aug 2021
26 Aug 2021, 17:49
Frustrated with FedEx mistake and service
How do get FedEx to attend to resolve your customs issue? It's been five days that my two shipments are stuck with FedEx due to incorrect customs invoicing. All they do is just escalating my queries to their import department and no one attending to it. Everyday I follow up theor customer service just replies that the issue is escalated. How can I get this resolved ?
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Fedex Express's replyOfficial
26 Aug 2021, 17:58Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order. Kind Regards Leigh
Fedex Express's reply26 Aug 2021, 17:58
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order. Kind Regards Leigh