RG
Ronald G
1 reviews | Active since Oct 2010
03 Mar 2015, 12:11
*****
I had a delivery sent from the USA to South Africa.<br> Firstly they advertised that it would take 1 to 5 days I placed the order on the 31st of January, so it has been over a month and still no delivery.<br> Second I have done many of these before for very similar items so can estimate the import tax's and costs involved.<br> This is the first time I am using FedEx and they are trying to charge me more fee's over and above the R1500 I paid initially for the delivery.<br> They want to charge me another R1600 fro import tax's and vat. <br> Whereas the last time I paid less than R100 for those and the value was similar.<br> As far as I am concerned this is *****.
Helpful (0)
Replies (1)0
Replies (1)Fedex Express's replyOfficial
03 Mar 2015, 13:49Hello Zaz00,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Fedex Express's reply03 Mar 2015, 13:49
Official
Hello Zaz00,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
