Filthy, unacceptable customer service

Tnt is one of the worst companies I have ever delt with In my entire life. I had to buy airtime worth R100 to track my parcel and still haven't got any information. Receptionist and switch board lady by the name of kagiso. Is so unprofessional and a guy by the name of Rudzani Makungo who was promised to assist me has been ignoring my emails. They haven't sent me even one email regarding the parcel and its 2 weeks over due. Im starting to think they are a **** company. They drop their lines like they were trained at this. What a ******* company. In order oo be successful you must be customer oriented. Especially when providing a service this essential.