FEDUP WITH FEDEX

Sent my Husbands Gaming computer via Shiperoo and ultimately FEDEX from South Africa to the UK in early July and not only did it take a few weeks, but when it got here the damage was so extensive that he had to buy a new Computer. Just got feedback from the claims department that they will reverse the freight charges, I mean WTH? I mean we are talking thousands of Rands this has cost us to replace and months of getting the run around..... It's now November and after Fedex asking for Invoice and proof of payment etc, for what?? Deeply disappointed and disgusted in this supposed Corporate Company. What a Joke!!