JK
Jamal K

1 reviews | Active since Dec 2024

01 May 2025, 10:25

FEDUP

I’m get an error whenever i try to pay for my shipment, i don’t see a 9 digit account number

0
Replies (2)
Fedex Express
Fedex Express's reply02 May 2025, 07:26
Official
Thank you for sharing your experience with FedEx. 

We truly value your feedback.
Please allow us some time to investigate the matter thoroughly.
A member of our resolution team will reach out to assist in resolving this issue.
We appreciate your patience and understanding.
Best regards,Resolution Desk
Fedex Express
Fedex Express's reply12 May 2025, 14:25
Official
Dear Jamal,

Kindly be advised that as the banking details were provided and no further feedback or assistance was required, we now regard this matter as resolved.
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.
As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.
We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk