BS
Ben S
1 reviews | Active since Mar 2009
30 Jul 2020, 13:31
FedUp competing with SAPO for last place
Order shipped 16 June 1 day after placing it - that's how successful companies do it. After repeated follow ups, 1.5 months later with no responses to my email I still have no parcel. This is not the South African Post Office - this is meant to be a slick international courier.
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Replies (2)
Fedex Express's replyOfficial
30 Jul 2020, 14:21Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply30 Jul 2020, 14:21
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
BS
Ben S's updateReviewer Update
11 Aug 2020, 08:26Hi - thank you for your templated reply. Unfortunately no one has responded to me yet
BS
Ben S's update11 Aug 2020, 08:26
Reviewer Update
Hi - thank you for your templated reply. Unfortunately no one has responded to me yet