FEDUP

FEDEX also know as FEDUP, is it normal practice to make a small business wait over 3 weeks for a box of stock? Is it normal practice to clear goods with INCORRECT codes and then to claim its the customers fault? Is it normal practice to send an invoice rather than the SAD docs to check and then when asked for the docs and on seeing the tariff headings are incorrect due to a FEDEX incompetency is it normal practice to then tell the client to pay the INCORRECT higher amount and to wait for SARS refund? i am sickened by the lack of service, the bad mistakes, and worst of all the blaming the customer. Please contact your durban office and johannesburg office SOUTH AFRICA and sort this out!!!! *** reference