RW
Ryan W

1 reviews | Active since Dec 2017

03 Aug 2018, 08:31

FEDEX/POSTNET COURIER SERVICE POOR.

RECEIVED A PARCEL THROUGH POSTNET . PACKAGING WAS DAMAGED/OPENED & RE-PACKAGED IN A FEDEX ENVELOPE. SOME OF THE CONTENTS WAS MISSING. REPORTED TO POSTNET WHITE RIVER, WHO IN TURN REPORTED TO FEDEX. I ALSO SENT A MAIL TO FEDEX. NOW MORE THAN A MONTH LATER, ZERO FEEDBACK. NOT EVEN AN APOLOGY!VERY POOR!

0
Replies (1)
Fedex Express
Fedex Express's reply15 Aug 2018, 12:40
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Tamryn Collinge