SC
Shirlee Caffyn-Parsons

1 reviews | Active since Feb 2012

26 Nov 2020, 08:44

FEDEX your service os appalling

A friend in the UK Kindly purchased a gift for a friend of mine in SA to send to me. this is due for a birthday on 30th November. We were promised that the package would be delivered on the17th November and then on the 20th and then on the 24th!! today, 26th, there is still no delivery.

this is an international company and my friend paid a priority rate! this is disgusting!!!!!!!!!

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Replies (1)
Fedex Express
Fedex Express's reply26 Nov 2020, 08:53
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie

Best regards,