QM
Queen M

1 reviews | Active since Nov 2021

17 Nov 2021, 13:23

FEDEX WORST SERVICE EVER. DON'T USE THIS COMPANY

My shipment has been stuck at FEDEX SA customs for days. It arrived on the 12th and I paid customs a day later and there's still no update of when I can receive my merchandise. My customers are complaining and I can't get through to anyone at FEDEX to ask what the hold up is. I paid and sent proof of payment and still nothing, no delivery no update! Worst service ever! I'm disgusted!

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Replies (1)
Fedex Express
Fedex Express's reply17 Nov 2021, 13:27
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Leigh Taylor