MS
Mooks S

1 reviews | Active since Sept 2020

09 Sept 2020, 21:12

FEDEX worst service ever

I purchased a part from China which was shipped just got here in August .i have TRacked it and i have not heard a word from Fedex since though it shows that it is in jhb. I have been calling them and sending emails but nothing ,not a single response

this is really the worst service ever ,i have spoken to the manager and he says he deals with 1000s of packages daily ,so i believe why take on a job if you cant handle it (or get more help) -----------------

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Replies (1)
Fedex Express
Fedex Express's reply10 Sept 2020, 13:26
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie