FedEx will always be unprofessional

I hate how FedEx will send you a sms saying they will deliver your parcel on a particular day, then you make arrangements for someone to be available to receive your parcel according to the details on the message they sent, then they don’t pitch for the delivery. It’s so unprofessional! It’s not the first or second time you people are doing this and I always tell you guys the same thing!!!!!! So sickening