1 reviews | Active since Sept 2017
FedEx VAT *****
In October I shipped a package from the US to Pretoria. When the package arrived, FedEx gave me a bill that looked suspicious. I asked them (specifically Vanessa Vorster) to explain to me how the VAT was calculated. FedEx gave me a "calculation" that is PLAINLY WRONG. The final calculation is: R964.60 * 14.00% = R135.044 - rounded it is R135.04. They state the VAT is R964.60 * 14.00% = R135.10. There is a WOOPING 6 cent difference. Now, for individuals with single transactions, a mere 6c here and there is not an issue. BUT for any company to “score” between 2 and 6 cents on MILLIONS of transactions a day, that is BIG money. How many laws are broken if you miscalculate VAT? I hope the government is not involved in this??? I think SARS, Carte Blanche, SAPS and Directorate for Priority Crime Investigation should have a look at this VAT calculating practice in the Import industry. On 11 November 2017 I asked FexEx to explain and till today I am still waiting for an answer.The fact that FedEx is "silent" about this speaks VOLUMES ("of *****??").
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
