FedEx Useless
I truly hate using FedEx. Its a pity my suppliers ship with FedEx from Europe. My shipment arrived, 2 boxes cleared and 1 was stopped by port health. FedEx had to submit paperwork, and then the paperwork was "lost". Its has been over a week, then the shipment cleared with port health and now it has been at FedEx at the airport for two days for no apparent reason. I have mailed the clearance administrator and one of the managers today with no response. Really really annoyed.
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Replies (4)0
Replies (4)
Fedex Express's replyOfficial
30 Jun 2021, 15:26Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
Fedex Express's reply30 Jun 2021, 15:26
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
Fedex Express's replyOfficial
01 Jul 2021, 12:03Dear Tyrone
Thank you for your patience and understanding. The system has been updated with the proof of delivery updated. Please do not hesitate to contact FedEx should you require any assistance with future requirements. Kind regards Leigh
Thank you for your patience and understanding. The system has been updated with the proof of delivery updated. Please do not hesitate to contact FedEx should you require any assistance with future requirements. Kind regards Leigh
Fedex Express's reply01 Jul 2021, 12:03
Official
Dear Tyrone
Thank you for your patience and understanding. The system has been updated with the proof of delivery updated. Please do not hesitate to contact FedEx should you require any assistance with future requirements. Kind regards Leigh
Thank you for your patience and understanding. The system has been updated with the proof of delivery updated. Please do not hesitate to contact FedEx should you require any assistance with future requirements. Kind regards Leigh
's updateReviewer Update
02 Jul 2021, 11:22Thanks to Valdemiro Macome from customer care at FedEx whoe sorted out my issue. He was great. Sorted out the issue super quickly.
's update02 Jul 2021, 11:22
Reviewer Update
Thanks to Valdemiro Macome from customer care at FedEx whoe sorted out my issue. He was great. Sorted out the issue super quickly.
Fedex Express's replyOfficial
02 Jul 2021, 11:50Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
Fedex Express's reply02 Jul 2021, 11:50
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh