FEDEX UNPROFESSIONAL SERVICE

Fedex has been costing me thousands of rands in delays and unprofessional service the past year. After me supplying the with all the correct information with regards to company name, importers code, vat number and company registration they again cleared the shipment on another companies name. They have also previously cleared another companies shipments with my company details and actually tried to deliver to me. I have tried without success to have these issues to be resolved but it seems that senior management at Fedex just don’t care I want Fedex now to answer on how they send personal documentation to another company without checking details for correctness. I would also know how I will be compensated for time and money lost? This unprofessional conduct of Fedex will no longer be tolerated by me.