LL
Lebohang L
1 reviews | Active since Jul 2012
09 Apr 2019, 09:48
FedEx unprofessional
I Paid for express shipping but, my parcel is still with customs, I don’t understand how FedEx works really its frustrating for my business that I have to wait this long and there is no progress in the matter.
Helpful (0)
Replies (2)0
Replies (2)
Fedex Express's replyOfficial
09 Apr 2019, 10:34 Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Regards,
Tamryn Collinge
Best regards,
Fedex Express's reply09 Apr 2019, 10:34
Official
Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Regards,
Tamryn Collinge
Best regards,
LL
Lebohang L's updateReviewer Update
10 Apr 2019, 10:10I would like to thank Fedex team,
Craig and Christoph for making sure that my issue is addressed and addressed speedily.
They both ensured that everything runs smoothly as I am writing this review I have my parcel with me.
I will be using Fedex in the future again. once again thank you for the friendly and effective response to your customers.
LL
Lebohang L's update10 Apr 2019, 10:10
Reviewer Update
I would like to thank Fedex team,
Craig and Christoph for making sure that my issue is addressed and addressed speedily.
They both ensured that everything runs smoothly as I am writing this review I have my parcel with me.
I will be using Fedex in the future again. once again thank you for the friendly and effective response to your customers.