GH
Garth H
1 reviews | Active since May 2023
25 Mar 2025, 11:16
FEDEX - THE COMPANY THAT *****S FROM THERE CUSTOMERS
Two weeks now & still no refund on the money FedEx stole from me??????????????????????????????
It amazes me that they ***** your money & then they decide when they are ready to pay you back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good Morning Gath, I hope you well. There is no update on this as yet, I will advise once I receive feedback. The case is sitting with the finance team/ Thank you Click here for a simple, efficient, and reliable solution that will help you avoid customs delays! Kind Regards, Martha Molobela | Customer Care Representative- Snr| South Africa| Office: : +***7| 1-7 Romeo Road, Hughes, Boksburg, 1459, South Africa| fedex.com FedEx Express South Africa (Pty) Ltd An authorized financial service provider
Helpful (0)
Replies (4)0
Replies (4)
Fedex Express's replyOfficial
25 Mar 2025, 11:42Dear Valued Customer,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Fedex Express's reply25 Mar 2025, 11:42
Official
Dear Valued Customer,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
GH
Garth H's updateReviewer Update
25 Mar 2025, 13:14WHERE IS MY MONEY?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????TAKE YOUR TIME I HAVE ALL YEAR TO CONTINUE SLATING YOUR COMPANY, FEDEX!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GH
Garth H's update25 Mar 2025, 13:14
Reviewer Update
WHERE IS MY MONEY?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????TAKE YOUR TIME I HAVE ALL YEAR TO CONTINUE SLATING YOUR COMPANY, FEDEX!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Fedex Express's replyOfficial
25 Mar 2025, 15:18Dear Valued Customer,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team, we have escalated the matter for the payment to be made.
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team, we have escalated the matter for the payment to be made.
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Fedex Express's reply25 Mar 2025, 15:18
Official
Dear Valued Customer,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team, we have escalated the matter for the payment to be made.
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
We still monitoring for the payment to be done with the Finance team, we have escalated the matter for the payment to be made.
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Fedex Express's replyOfficial
02 Apr 2025, 08:51Dear Garth,Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Fedex Express's reply02 Apr 2025, 08:51
Official
Dear Garth,Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk