1 reviews | Active since Apr 2012
FEDEX SOUTH AFRICA'S RIDUCLOUS 4-7 DAY DELIVERY
Good day,
I couriered 2 parcels on the same day from the US last Sunday 112th June. DHL delivered last Wesdnesday the 15th of June without any hasles. I was pleasantly surprised to get a call from my gate that you have a delivery from DHL.
Afre numerous calls to Fedex only today they tell me they need my ID and an invoice which they have as I paid duties in advance to Fedex in the US. They then told me today that it takes 3 to 4 working days for customs to clear a parcel they claimed takes 4-7 days to deliver. I know for a fact that customs now clears automatically as I had an issue way back 2020 with Fedex where I ended up paying a different shipping agent to take my parcel and they cleared it in minutes. Still now the status says I have to submit my ID on tracking number ***. The fedex people are so rude and have an untouchable attitude. Same problem as in 2020 when I stopped using fedex. I somehow thought they would have fixed their systems which run in batch. Even after customs clears, You still have to wait 3/4 days for their antiquake systems to update each other like you are clearing a cheque. How do the owners of this company or investors not see that the IT is ridiculous. This time it is good bye to Fedex forever. I should have listened to the other shipping agents at the airport who advised that would rather pay more for DHL than the headaches you will get with Fedex. NEVER AGAIN FEDEX!
Valdemiro Macome
Valdemiro Macome
This is what their site still says. Despite numerous calls after submitting and giving my ID:
ON TIME
Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.)Recommended action: Importer must provide the required registration/ identification number.
This is what their site still says. Despite numerous calls after submitting and giving my ID:
ON TIME
Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.)Recommended action: Importer must provide the required registration/ identification number.
As hard as it may to believe it. Fedex has delivered before time, thanks to a very polite and well grounded yound man by the name of Valdemiro Macome who went beyond the norma tardy customer care I got in 2020. Kudos to Valdo and Leigh his manager. I still cannot believe it with the attitude I was getting from the Fedex customer care!
As hard as it may to believe it. Fedex has delivered before time, thanks to a very polite and well grounded yound man by the name of Valdemiro Macome who went beyond the norma tardy customer care I got in 2020. Kudos to Valdo and Leigh his manager. I still cannot believe it with the attitude I was getting from the Fedex customer care!