PK
Petrus K
1 reviews | Active since Apr 2023
24 Apr 2023, 09:44
Fedex South Africa not be recommended.
I would not recommend Fedex. Very unprofessional, no support, no call center (virtual call center useless), no response via email. My package gone back to storage after paying duties and taxes. It's been a month since I paid duties and taxes and still no progress. It's very frustrating that you cannot communicate with anyone? DHL and UPS is way more efficient and they have people you can talk to over a phone, not some virtual call center. What a joke! Can't believe I give them a 1 rating. Should be 0
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Replies (1)Fedex Express's replyOfficial
24 Apr 2023, 09:46Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
Fedex Express's reply24 Apr 2023, 09:46
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
