Fedex South Africa. No response whatsoever via phone or email.

Fedex South Africa will not/do not answer their phones or reply to emails. I am forced to contact Fedex USA for assistance but their hands are tied and just refer me back to Fedex South Africa.

All I need is an invoice with regard to any possible import customs charges for my international parcel (tracking # *** ) so that it can be cleared and sent to me. Calling Fedex South Africa on *** or either *** is an exercise in futility.

This past Sunday (2nd August, 2020) I received a call from phone no. *** informing me that my parcel is available for clearance. Trying to call that number back now, it no longer exists. Maybe disconnected, I don't know. In any case, I need some assistance here.