1 reviews | Active since Mar 2015
Fedex south Africa *********** staff
A parcel was sent to me from the UK through Fedex<br> I was contacted from fedex by Nathan Voigh where I was asked what it contains,what the tariff number is and where its from. I supp**** him with this information. He also informed me that the invoice was incorrect. I recified it by requesting an amendment. Now 3 weeks later im still waiting. They keep on sending me the same email, copying the alot of people into the email just passing the buck. My supplier says the say they are waiting for a bill of entry from me, but they are the forwarding agent. Then they say they waiting on payment from me, but I don't have an invoice to pay. Nobody wants to do something about it and I dont understand what they want from me.<br> I'm loosing revenue because of this, I have send email complaining but the same ununderstandeble email comes back. Other people in the emails are: Kingsley Higgin, Nicky Pateras, Christoph Mashego.<br> ***
Thank you for the below and please accept my apology for the frustration. I will escalate your query to the gateway manager for assistance
Thank you for the below and please accept my apology for the frustration. I will escalate your query to the gateway manager for assistance
