AG
Adele G

1 reviews | Active since Jun 2023

14 Jun 2023, 12:15

FedEx South Africa

I want to know who is in charge of FedEx Express in Hughes, Boksburg? How can both phone lines be down 2 mornings in a row?? The response is slow and I only have one question as Friday is a public holiday and our shipment may be sent back because I was not given the information I required.

0
Replies (3)
Fedex Express
Fedex Express's reply14 Jun 2023, 12:32
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Lunga Khoza
AG
Adele G's update14 Jun 2023, 12:48
Reviewer Update
Thank you for sorting out my issue promptly. I appreciate it. Peace of mind is really something when dealing with shipments. FedEx is great. Thanks again
Fedex Express
Fedex Express's reply14 Jun 2023, 12:51
Official
Thank you for taking my call Adele, I will be in touch with until the shipment is delivered. 
Regards 
Lunga Khoza