Fedex shameful service.

The last review I wrote described Fedex's negligence with a parcel that came from the UK. I have been waiting 6 months and then they tried to make me pay the penalties and storage. After much back and forth I received a call from Unealia to say that they are accepting responsibility and would pay all costs and get my package to me. I asked her to email in writing to me confirming what was discussed. She said she would but did not...no surprises here. That was on 24 Nov 2020. As per usual my emails are again being ignored and I still have not received my parcel. I wish this rating had a zero rating . Tracking number ***