ML
Marius L

1 reviews | Active since Nov 2009

31 Dec 2018, 09:02

Fedex Service = Terrible

I shipped items in November through Fedex from the USA to SA. Admittedly there was problems at customs but for the past 3 weeks we got almost no service what so ever.

This has now caused that I have missed the normal return period for all the items bought and if something is broken I will wait for months to have it fixed because I could not return the items in time.

I for one will never use Fedex again and I advise everybody I know not to use them as well.

Very very disappointed.

0
Replies (1)
Fedex Express
Fedex Express's reply31 Dec 2018, 10:04
Official
 Hello 

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order. 

Regards, 

Tamryn Collinge