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anthony J

1 reviews | Active since Dec 2019

04 Jan 2021, 16:05

FedEx Service sucks , get rid of TNT staff,

Once again, you can count on FEdEx South Africa to mess up. 5th Shipment in a row, If its not invoices, its no import docs, shipment scheduled for Friday, 1 of 4 boxed delivered, on Friday, second truck driver called to say she will not make it in time, but will deliver Monday AM, guess what it now end of business, this is not the first time, as a client for over 6 years and guess what, i have never received a call for a sales person or a sales manager, bring back the old FedEx staff and boot the TNT staff, totally ***********!!!

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Replies (1)
Fedex Express
Fedex Express's reply04 Jan 2021, 16:29
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
 
Regards 
Brenda