RM
Rendani M

1 reviews | Active since Aug 2020

12 Aug 2020, 17:11

FEDEX SERVICE

THIS IS TOTALLY UNACCEPTABLE , PARCEL NUMBER *** PARCEL WAS SUPPOSE TO BE DELIVERED A WEEK AGO , THIS HAS A NEGATIVE IMPACT ON MY SERVICE DELIVERY WITH MY CLIENTS , I DO NOT UNDERSTAND WHY FEDEX IS ACCEPTING ORDERS WHILE THEY FACING BACKLOG . I WILL NEVER EVER NEVER USE FEDEX EVER AGAIN OR RECOMMEND IT TO ANYBODY AGAIN, IT IS MY 2ND TIME HAVING THIS ENCOUNTER WITH FEDEX. TOTALLY UNACCEPTABLE AND RIDICULOUS. I HOPE THAT THIS MATTER IS ATTENDED TO WITH IMMEDIATE EFFECT

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Replies (1)
Fedex Express
Fedex Express's reply13 Aug 2020, 09:01
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie