FP
Faith P

1 reviews | Active since May 2021

04 May 2021, 10:40

Fedex SA terrible customer service

Poor, pathetic customer service! no management skills, does not know how to communicate with customers! Responsibilities are being shifted from pillar to post! Poor excuse for a courier service! Will never recommend Fedex SA to family, friends or business associates!

0
Replies (2)
Fedex Express
Fedex Express's reply04 May 2021, 10:45
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
FP
Faith P's update04 May 2021, 11:06
Reviewer Update
can't wait for management to make contact to hear their lame excuse.