AB
AH B

1 reviews | Active since Feb 2019

11 Oct 2022, 14:55

FEDEX SA Pathetic Service

We have paid them on their draft invoice, and we now try to get a tax invoice out of them for a week without success. Their service is pathetic!

0
Replies (2)
Fedex Express
Fedex Express's reply11 Oct 2022, 15:03
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Lunga Khoza
AB
AH B's update12 Oct 2022, 09:50
Reviewer Update
We were contacted immediately after our hellopeter complaint by Lunga. She was able to sort out the issue within 24 hours and we received the tax invoice yesterday evening.

Thank you Lunga for your personal involvement and assistance.