PH
Pieter H
1 reviews | Active since May 2014
21 Jul 2021, 17:46
Fedex ROD Extorsion
Fedex is ******ing R277.30 out of me for a parcel that cost me R544. They have been paid R540 for the delivery of the product as well and now want a further R277.30 for clearance and their ROD FEE. They inflated the price of the goods to be able to charge me the ROD Fee. Disgusted.
Helpful (0)
Replies (5)0
Replies (5)
Fedex Express's replyOfficial
21 Jul 2021, 18:06Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
Fedex Express's reply21 Jul 2021, 18:06
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
PH
Pieter H's updateReviewer Update
22 Jul 2021, 08:06I have had to make the payment as I need the components for clients. I am so disgusted with Fedex. Went from great service to shocking really fast.
PH
Pieter H's update22 Jul 2021, 08:06
Reviewer Update
I have had to make the payment as I need the components for clients. I am so disgusted with Fedex. Went from great service to shocking really fast.
Fedex Express's replyOfficial
22 Jul 2021, 11:32Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
Fedex Express's reply22 Jul 2021, 11:32
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
PH
Pieter H's updateReviewer Update
22 Jul 2021, 12:22Guys thanks for the feedback and explaining the processes to me. I understand that your hands are tied on fees. Will keep on using Fedex and recommend them all the way! *** happens just depends how a company resolves it. Thanks.
PH
Pieter H's update22 Jul 2021, 12:22
Reviewer Update
Guys thanks for the feedback and explaining the processes to me. I understand that your hands are tied on fees. Will keep on using Fedex and recommend them all the way! *** happens just depends how a company resolves it. Thanks.
Fedex Express's replyOfficial
22 Jul 2021, 13:16Dear Mr Hayes thank you
Best regards,
Fedex Express's reply22 Jul 2021, 13:16
Official
Dear Mr Hayes thank you
Best regards,