JvdM
Jacomi van der Merwe
1 reviews | Active since Mar 2021
31 Mar 2021, 08:24
FedEx Refund!!!
I received my Waybill from FedEx for payment. My Father made payment on the 11th of March 2021, the payment went through on their account as a duplicate.
We informed FedEx immediately, with proof of payments. We requested a refund on the 2nd Payment that went through by mistake.
Up to date, no refund was made, we struggle to get hold of the person in accounts who is responsible for payments.
We need this matter to be resolved ASAP!!!
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Fedex Express's replyOfficial
31 Mar 2021, 09:19Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Best regards,
Fedex Express's reply31 Mar 2021, 09:19
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Best regards,