Fedex problem resolved

Following my package having gotten stuck in Customs for 17 days, and many calls and emails, with no joy, I resorted to placing a review on Hello Peter. Within an hour, Lunga of Fedex contacted me, and she was very proffesional and friendly, and was able to get my problem resolved within 2 hours. So for Lunga, I would give a rating of 5 out of 5, but unfortunately I had to resort to Hello Peter to get a response from Fedex, for which I give Fedex a 1 out of 5, which means the combined average rating is 3 out of 5. Thank you Lunga for your excellent help, and to Hello Peter, for this platform, giving us a bit of leverage, to ensure we get the service we are due.