Fedex price difference for the same parcel
On the 9th of April 2021 I shipped a parcel to Tampa Fl USA from Johannesburg SA for repair and return to SA The freight charges was R8809.19 The same parcel was send back after repair from Tampa USA Keep in mind this is the exact same parcel, weight and dimensions still exactly the same. The freight charges for return from Tampa to SA was almost 1600.00 USD This is almost R23 000.00 How is this possible? The same parcel at almost three times the price.
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Replies (3)
Fedex Express's replyOfficial
09 Jun 2021, 10:25Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. RegardsLeigh
Fedex Express's reply09 Jun 2021, 10:25
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. RegardsLeigh
's updateReviewer Update
09 Jun 2021, 10:49Thank you Leigh,
I was busy with Lucean Simmers from Fedex Johannesburg but his answer to this ridiculous pricing did not make any sense at all.
Your assistance will be appreciated.
Regards
P Kotze
I was busy with Lucean Simmers from Fedex Johannesburg but his answer to this ridiculous pricing did not make any sense at all.
Your assistance will be appreciated.
Regards
P Kotze
's update09 Jun 2021, 10:49
Reviewer Update
Thank you Leigh,
I was busy with Lucean Simmers from Fedex Johannesburg but his answer to this ridiculous pricing did not make any sense at all.
Your assistance will be appreciated.
Regards
P Kotze
I was busy with Lucean Simmers from Fedex Johannesburg but his answer to this ridiculous pricing did not make any sense at all.
Your assistance will be appreciated.
Regards
P Kotze
Fedex Express's replyOfficial
10 Jun 2021, 10:38Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
Fedex Express's reply10 Jun 2021, 10:38
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh