FedEx Poor Service

The service was appalling. It was only when I was able to contact Leigh Taylor that things started happening. Were it not for Leigh my parcel would probably still be lying somewhere. Other staff don’t answer phones don’t call back or answer emails. My parcels have been lying in customs since 23 September despite countless emails nothing was done before Leigh took charge and within a day everything was sorted. The 5 stars are for her only the rest don’t even deserve 1 star