MS
Moshe S

1 reviews | Active since Feb 2011

07 Sept 2020, 07:50

FedEx Pathetic Service

I placed an order with via online shopping through Wish and my parcel was delivered to FedEx for the past 2 months I have been doing constant follow ups through a FedEx consultant by the name of Swikelani Baloyi her attitude and lack of customer care has left me frustrated because I am not getting anywhere with this issue. Ref No ***

0
Replies (3)
Fedex Express
Fedex Express's reply07 Sept 2020, 09:46
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
MS
Moshe S's update09 Sept 2020, 11:00
Reviewer Update
Good Day
How is the investigation going thus far ?
MS
Moshe S's update10 Sept 2020, 09:03
Reviewer Update
I see FedEx is playing ignorance as always.
I just need my parcel to be delivered